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Kings Peak

Kings Peak Knowledge Center

KNG150INW / KNG199INW: no or insufficient hot water

First checks for water supply, power, flow, temperature and displayed faults on KNG150INW / KNG199INW.

Covered models: KNG150INW, KNG199INW

The shared INW manual covers KNG150INW and KNG199INW. KNG150INW is not listed in our current two-model catalog.

Safety comes first

If you smell gas, do not light an appliance, touch electrical switches or use a phone in the building. Call your gas supplier from a neighbor’s phone and follow the manual’s emergency instructions. Do not repair gas piping, the display, burners, vent connectors or safety devices. Refer repairs to qualified service personnel. Combustion problems, including vent blockage or inadequate gas pressure, require a qualified service technician.

Source: INW manual: Error Code Guide and Possible Solutions; Troubleshooting Tips

Start with water, power and normal controls

Check whether the water shutoff is fully open, the unit has power and water supply, and the unit is ON. Open the hot water faucet fully: the manual notes that inadequate incoming water volume stops the burner. Note any displayed code and use the INW error reference.

Source: INW manual: Troubleshooting Tips

Low temperature or a clogged filter

Check the temperature setting against the control guide and scald warnings. A clogged inlet filter is a listed cause: use the model’s isolated-power, closed-water filter procedure, or ask a qualified professional if you cannot follow it safely. A malfunctioning mixing valve needs professional attention, not homeowner replacement.

Source: INW manual: Troubleshooting Tips; How To Clean The Water Filter

Frozen pipes and combustion problems

Do not use the appliance until frozen pipes have thawed. Vent blockage or insufficient gas pressure can trigger safety shutdown; contact a qualified service technician rather than adjusting gas pressure or altering venting.

Source: INW manual: Troubleshooting Tips

Manual sources

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