Kings Peak Knowledge Center
KNG199ICW error codes and safe responses
Model-specific fault labels, reset limits and qualified-service guidance for KNG199ICW.
Covered models: KNG199ICW
Safety comes first
If you smell gas, do not try to light an appliance, touch electrical switches or use a phone in the building. Call your gas supplier from a neighbor’s phone and follow their instructions. If the supplier cannot be reached, call the fire department. Installation and service belong to a qualified installer, service agency or gas supplier.
Source: ICW manual: Important Safety Information
E5 or C4: special blocked-vent warning
For E5 or C4, the manual instructs you to CLOSE the gas valve at the manual shut-off point, then check vent terminations for obstructions. If none are found, it says to press POWER to reset. If the code persists, call a qualified service technician or the gas supplier. Do not repeatedly reset, dismantle venting or improvise a gas-reopening sequence; get qualified help when the next step is unclear.
Source: ICW manual: Error Codes and Solutions
Minor issues are not all faults
For minor problems, the manual describes pressing POWER on the front panel, or turning the faucet off and back on. It gives no five-minute waiting interval for this model. This does not override the gas-odor instructions or the E5/C4 warning.
Source: ICW manual: Error Codes and Solutions
Model-specific error reference
| Code | Manual label | Homeowner response / service boundary |
|---|---|---|
| E0 | E0 Displayed | Outlet sensor fault: qualified service required. |
| E1 | Accidental Flame Lost | Qualified service required; no gas-pressure adjustment or valve repair by the homeowner. |
| E2 | Flame Signal Detected Before Ignition | Qualified service required. Do not perform the live electrical diagnostic in the manual. |
| E3* | Thermistor Open Circuit | Stop use and arrange qualified service for overheating or a thermistor fault. |
| E4 | Outlet Water Temperature Exceeds 185°F (85°C) For Over 3 Seconds | Stop use and arrange qualified service. |
| E5 | Fan Failure | Follow the special E5/C4 warning above; qualified service required. |
| E6 | Gas Valve Failure | Qualified service required. |
| EE | Overtime | The table describes more than 40 minutes of continuous burner operation. It directs closing and reopening the faucet. Seek service if the problem persists. |
| F2 | Inlet Water Temperature Sensor Failure | Qualified service required. |
| C0 | Ignition Failure | Qualified service required. Do not bleed gas lines or repeatedly attempt ignition. |
| C1 | Residual Flame | Qualified service required; the table identifies gas-valve leakage. |
| C4 | Vent Blockage | Follow the special E5/C4 warning above; no internal vent repair. |
| C9 | Exhaust Gas Temperature Sensor Failure | Qualified service required. |
| CA | Exhaust Gas Temperature Too High | Stop use and arrange qualified service. |
| CF | Heat Exchanger Outlet Temperature Sensor Failure | Qualified service required. |
Source: ICW manual: Error Codes and Solutions
Service-only entries and label differences
The manual also lists E9 (Water Valve Failure), CB (Bypass Water Valve Failure) and controller faults A0–A5. E9 and CB are marked as not displayed in its Appliance Servicing inventory. Do not enter service mode to diagnose them. The troubleshooting chart calls E3 “Thermistor Open Circuit”; the service inventory calls it “Thermistor Failure”. These labels are retained as source distinctions, not separate homeowner diagnoses.
Source: ICW manual: Error Codes and Solutions; Appliance Servicing
Manual sources
- KNG199ICW Installation, Use and Care Manual (PDF)
Version Date: Jan 2024
Sections: Important Safety Information; Error Codes and Solutions; Error Codes and Solutions; Appliance Servicing
Download supplied original (Word)